Privacy policy
1) Introduction
eel LLC (hereinafter referred to as "the Company") considers the protection of personal information to be a social responsibility. (hereinafter referred to as "the Company") considers the protection of personal information to be a social responsibility and has established the following "Handling of Personal Information on the Website" based on the Personal Information Protection Policy in order to manage and operate the website that customers can use with peace of mind.
2) Scope of application of the handling of personal information
The handling of personal information is applied when customers purchase products, contact us, or subscribe to our e-mail magazine through our website.
The personal information collected when you use our site will be managed in accordance with our policy on the handling of personal information.
3) Purpose of use of personal information
In addition to the purpose of providing the Service, the Company may use the personal information and order information (including information regarding the customer's order history) collected from the customer for the purposes set forth in the following items. We will not use your personal information for any purpose other than the provision of the Service or the purposes set forth below.
(1) To introduce our products and services to our customers.
(2) When we process orders, confirm order details, or make changes on behalf of our customers.
(3) When responding to inquiries from customers.
(4) When we ask our customers to provide us with their opinions and impressions of our services.
(5) To use the personal information for the purpose that the Company has separately contacted the customer and obtained the customer's consent.
(6) To create statistical data categorized by customer attributes (age, address, etc.)
(7) To provide and display information and services that match the preferences of each customer.
4) Safety management of personal information
In order to ensure the accuracy and safety of personal information, the Company will take reasonable safety measures to control access to personal information, limit the means of taking personal information out of the Company, prevent unauthorized access, leakage, loss, destruction, and falsification of personal information, and in the unlikely event of an incident involving personal information such as leakage, the Company will promptly take appropriate measures, including measures to prevent recurrence.
5) Entrustment of personal information
The Company may entrust operations to a third party to the extent necessary to achieve the stated purpose of use. In such cases, we will appropriately manage and supervise the subcontractor.
（In such cases, the Company shall appropriately manage and supervise the subcontractors (subcontractors include transportation companies, printing companies for sending direct mail, and collection companies for unpaid merchandise).
6) Disclosure of personal information to third parties
We will not provide or disclose personal information to third parties such as other businesses or individuals without the permission of the individual. However, this does not apply in the following cases.
(1) When the individual concerned has given consent to the provision of information
(2) When the disclosure of information is requested by a public institution such as a government agency in accordance with laws and regulations.
(3) When personal information is disclosed to a business partner related to the operation of this website. (3) When disclosing personal information to business partners related to the operation of this website. However, in this case, the information disclosed will be limited to the necessary scope, and the business partners will be obligated to manage personal information by contract or other means.
7) About cookies
A cookie is a piece of data stored on a customer's hard drive that contains information about the customer. The use of cookies is never linked to personally identifiable information on our site. If you choose to reject cookies, you can still use our site.
Our site uses cookies on the product detail page and shopping cart. If you reject cookies, the shopping cart will not work. Our store does not use cookies for unnecessary information gathering purposes. We recommend that you turn on your browser's cookie settings when shopping with a cart (not just at our store).
We do not use cookies for any purpose other than to display your cart and your own purchase history, so please enable your browser's cookie settings when shopping with a cart.
Some pages on our site use these cookies to collect access logs to help improve the usability of the site, and to make it more convenient for customers to enter their personal information when they visit the site again.
8) Other confirmation items regarding privacy on the Internet
The Company reserves the right to change the content of its handling of personal information without prior notice due to the Company's business needs, the enforcement of new laws and regulations, amendments to existing laws and regulations, and other circumstances. Any changes will be posted on this website and notified. Please check the latest information on this page when using this website.
9) If you have any requests or questions regarding the handling of personal information or retained personal data, please contact us at the following address
eel LLC
Personal Information Management Officer
5-33-20 Nishi-Fukuma, Fukutsu City, Fukuoka Prefecture, 811-3219 Japan
support@rosylily.co.jp
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